Posted: 09:54 GMT, 5 January 2021 | Updated: 10:48 GMT, Jan. January 2021

Supermarket websites have felt the strain as customers race to book delivery spots after England fell into its third national lockdown

The Sainsbury’s app crashed while it was close to 15000 people employed on the Ocado website and reported other issues with paying with the Tesco app

Chaos ensues ahead of the first lockdown in March, when customers panicked buying items like toilet paper despite supermarkets telling people to be reasonable

Mother of three Lucy Margolis tweeted, ‘A perfect recap of this evening: Step into Ocado’s virtual queue at position 4864 a, wait half an hour to enter and then can’t remember what I wanted to add to my business’

David Ford of Fleet, Hampshire said, ‘I was just trying to sign in to Ocado to change my weekly show and the app says I was 3671 in the queue got ‘

And Mark Robinson wrote, ‘The only thing growing more exponentially than Covid cases is the queue on the Ocado website tonight’

Another shopper, Carol Walker of Wiltshire, said, “I booked an Ocado internet shop yesterday afternoon – the earliest slot I could get was Friday the 19th January

‘I had already tried Waitrose and they had no slots at all for the next two weeks – their website asked buyers to book a slot, but then every page of the data showed that they were all full

‘I opened my ocado shop online last night before Boris spoke, and later that evening, about an hour after the government announced, I wanted to add a couple of things to my list

‘I went to the website and got a message telling me you were in a virtual queue – you are 575 in the queue’Unsurprisingly, I’ve given up and am hoping to update my purchases in a couple of days, but I’m not holding my breath after Ocado’s website completely crashed for weeks during its initial lockdown’

Kirill Korolyov tweeted until April 12 January took a screenshot of the empty Sainsbury’s delivery areas and said, “I have Covid. How should I eat if there is no food delivery for a week, Sainsbury’s? ‘

Janiede Lang posted a screenshot of nine replacement items on her order at Sainsbury’s and tweeted: ‘Sainsbury’s This is unacceptable, especially in these troubled times, never before had so many submarines from other supermarkets’

And Judith Brammer from Cleethorpes said, “I’m fed up with the Sainsbury’s app. The delivery is now arriving with no changes and I’m locked out of my account. The password reset link comes three hours later and says it’s expired Great.” ‘

Issues have also been reported on the Tesco app, with Nicola Barrett saying, ‘Tesco I can’t check out my order for tomorrow, the app freezes with the final changes when saving Help! ‘

As data revealed today, the British dumped £ 11 billion in supermarkets in December, the industry’s busiest month

Provided a number of online responses to customers, Ocado said, “I’m really sorry to hear you’re having trouble finding a slot. Even though we’ve increased our capacity by 40 percent this year, the Allocate Slots Quickly We continue to update our website daily to reflect our availability ‘

Another response to a complaint about the queue said, “We apologize for any problems encountered while using our service Our queuing system makes for a smooth and seamless experience while managing demand ‘

Tesco said that there have been no reports of problems on its website from its technical team and that they have increased the number of slots for online delivery

New data on Kantar supermarkets showed that December’s record helped jump 114 percent in sales to £ 32.7 billion in the 12 weeks to Jan. December

The supermarket trade was boosted by the £ 4 billion that would normally have been spent on food and drink outside the home during the Christmas period

The report showed that online grocery sales were 12.6 percent of total spending in December, down from 7 percent4 percent in 2019

Fraser McKevitt, director of Retail and Consumer Insight at Kantar, said, “December is always an incredibly busy time for supermarkets, but take-away grocery shopping is usually complemented by celebrations in restaurants, pubs and bars – at 4 billion Pounds spent outside the home during the normal month of the festival on food and drink, excluding alcohol,

‘Almost all of these meals were eaten at home this year, and retailers have stepped up enormously to meet the growing demand’

He added that the disruption to the port before the deadline for the Brexit deal expired resulted in shoppers bringing their Christmas shopping forward, with Monday the 21st December, the busiest shopping day of the year was

New data on supermarkets from Kantar this morning revealed that December’s record contributed to an 11.4 percent jump in sales. The current grocery market share is shown in the graph above

“Fifteen million households – more than half the total population – visited a grocer at some point that day and spent a total of £ 819 million,” he said

‘This is a real change from the last few years when consumers usually got their’ big shop ‘ready closer to Christmas Day’

Morrisons was the top performer of the four major UK grocers, with sales up 13 percent year over year over the 12 weeks.Its market share rose 01 percentage point to 104 percent, its highest level since June 2019

Market leader Tesco posted sales growth of 111 percent, followed by number two Sainsbury’s with growth of 107 percent Walmart-owned Asda, number three, was again the laggard with growth of 7 8 percent

Kantar said food inflation was 13 percent for the 12 week period, with prices rising fastest in markets like cans of colas, fresh pork and chilled desserts while vegetables, fresh beef and bread are falling

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World News – UK – Sainsbury’s app crashes while Tesco and Ocado websites have problems

Source: https://www.dailymail.co.uk/news/article-9113907/Online-grocery-shopping-Sainsburys-app-crashes-Tesco-Ocado-sites-struggle.html